Privacy Policy

This Privacy Policy explains how Plug2Win LTD (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit our website at www.plug2win.com (the “Website”).

We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller:
Plug2Win LTD
85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT
Email: info@plug2win.com

2. What This Policy Covers

This policy applies only to visitors of our Website. It does not apply to data processed by our gamification platform on behalf of our B2B Clients, which is covered under separate commercial contracts.

3. What Information We Collect

Currently, we do not collect any personal information directly from visitors to our Website.

In the near future, we may collect the following information:

Automatically via Cookies and Analytics (Coming Soon)

• IP address
• Device and browser information
• Pages visited, time spent on site
• Geographic location (broad level, e.g., city or region)

We will implement a cookie consent mechanism to allow users to control which cookies they accept.

Future (Optional Contact Forms, Newsletters)

• Full name
• Email address
• Company name
• Message or inquiry details

These will only be collected if you voluntarily submit them via a form on the Website.

4. How We Use Your Data

If and when data is collected, it will be used for the following purposes:

• To analyse how users interact with our Website (analytics)
• To improve the functionality and content of our Website
• To respond to inquiries (if contact forms are introduced)
• To send you occasional updates and marketing content (with your consent)

We do not sell or rent your data to any third parties.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent – for cookies, analytics, and marketing communications
• Legitimate interest – for improving Website functionality and understanding how users interact with it
• Contractual necessity – if you contact us and request information or services

6. Data Sharing

We may share anonymized or aggregated website usage data with trusted service providers who help us operate our Website (e.g., analytics providers, hosting services).

All such providers are required to follow data protection laws and act only on our instructions.

7. Data Retention

We will retain any personal information (if collected) for no longer than necessary for the purpose it was collected for. Data collected for analytics may be retained for up to 24 months, unless otherwise required for legal or technical reasons.

8. Security

We use appropriate technical and organizational measures to protect data, including:

• Secure hosting infrastructure
• Access control for internal tools
• Data minimization (we collect as little data as possible)

While we take reasonable precautions, no transmission over the internet is 100% secure.

9. Your Rights Under UK GDPR

You have the right to:

• Request access to the data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent (for marketing or cookies) at any time
• Object to processing or request data portability
• Lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk

To exercise any of your rights, contact us at: info@plug2win.com

10. International Transfers

We do not currently transfer any personal data outside the UK. If this changes, we will ensure all transfers comply with data protection laws (e.g., Standard Contractual Clauses).

11. Cookies

We may use cookies in the future for:

• Site functionality
• Visitor analytics
• Personalisation
• Marketing (if consent is given)

Once implemented, users will have the ability to manage their cookie preferences via a cookie banner.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above.

If we make significant changes, we will notify users on the Website.

13. Contact Us

If you have any questions about this Privacy Policy, or wish to make a request under data protection laws, please contact:

Email: info@plug2win.com

Address: 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT